Privacy Policy

When you submit an appointment request through our website, we collect the following information:

• Your first and last name
• Your phone number
• Your email address
• The reason for your visit (the condition or concern you'd like treated)
• Your preferred date or time for an appointment (optional)

We also collect non-identifying technical information automatically, such as your browser type and the pages you visit, through analytics tools like Google Tag Manager. This data is used in aggregate and does not identify you personally.

We use the information you provide to:

• Contact you to schedule and confirm your appointment
• Discuss insurance coverage, referrals, and treatment logistics
• Respond to your questions and provide the care you request
• Improve our website, services, and patient experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We share your appointment request details with our practice management and communication platform (GoHighLevel) so our front-desk team can follow up with you. We may also share information when required by law, to protect our rights, or to comply with a legal process. Any third party we work with is expected to handle your information confidentially and in accordance with applicable law.

We retain appointment request information for as long as needed to provide care and respond to your inquiries, and afterward as required for medical, legal, or administrative record-keeping. You may ask us to delete your non-essential contact information at any time by calling the clinic.

Our website uses Google Tag Manager and related analytics tools to understand how visitors use the site. These tools may use cookies to collect anonymous, aggregated data. You can control or disable cookies through your browser settings; doing so will not prevent you from requesting an appointment.

We take reasonable measures to protect your personal information using administrative, technical, and physical safeguards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You have the right to request access to, correction of, or deletion of the personal information you have provided to us. To exercise any of these rights, contact us using the information below. We will respond to your request within a reasonable timeframe.

Our services include pediatric occupational therapy, but our website is not directed at children under 13, and we do not knowingly collect personal information from children without parental consent. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Park North Physical Therapy233 Malcolm X Blvd, New York, NY 10027(929) 822-6282